Still working with tech to try to solve this problem for myself, here is what has been suggested and perhaps it will help others with install problems. Frustrating;(
Email 1:
- Click on the Windows Start button and choose Run.
- Type MSCONFIG and click OK.
- Please select " Selective Startup "
- Please remove the check marks next to Process Config.Sys, Process
Autoexec.bat and Load Startup Group Items.
After making these changes, you will need to click OK and then restart the
computer for these changes to take effect.
If this does not resolve the problem, please go back into Msconfig and
re-check those boxes and then select Normal Startup, clicking OK and
restarting the computer to go back to your original startup.
Email 2:
I seem to think it might be related to the InstallShield that is suppose to
initialize when you click on the INSTALL button from the Launcher. Could you
attempt to reinstall the .2183 Detonator XP Driver for your TNT2? This uses
the same InstallShield version and I am curious to see if the same problem
occurs.
Email 3:
Ok, let's continue on. The following link may resolve this issue, you'll
need to download a file and install it onto your machine:
Http://www.microsoft.com/com/dcom/dcom98/download.asp)
Basically, the above update helps out with various InstallShield issues and
at this point, it's worth a shot.
I also noticed that your monitor is setup as a Plug and Play Monitor - You
might want to look into setting this up with the correct .INF driver for
your model type. Contact your computer manufacturer for further assistance
or click on the following link which leads to our website and has step by
step instructions on how to do this:
http://support.lucasarts.com/trg/tgd.asp?id=2139&g=109&s=12)
We'd like to verify if any devices on your system are sharing the same IRQ
(Interrupt Request) which might help us further diagnose the problem for
you. In order to do this, the following information will assist you in
passing this information on to us:
Click on the Windows Start Menu and choose Run
In the Open Field, please type in MSINFO32 and click on OK
Next, click on the + next to Hardware Resources under System Summary on the
left-hand side within the MSINFO32 Utility
Select the IRQ listing which should then show you a list of all available
IRQ's on your system in the Window on the right-hand side.
Email 4:
Thanks for the info. Try deleting all files in your system's temp folder
(the default location of the active temp directory on Windows 95/98 systems
is "c:\windows\temp"), and then try reinstalling. First however, you will
need to make sure that your system is set up to display system files, which
are often specified as hidden files. Open the "My Computer" window, select
View > Options on the menu bar, and on the VIEW tab make sure that the "Show
all files" option is selected.
If deleting all files in your system's temp folder ("c:\windows\temp") does
not resolve the problem, then it may be due to your system not currently
having a specified, active TEMP directory.
To correct the problem, please try the following:
Go into your AUTOEXEC.BAT file (located in the root directory of your C:
drive) and add the following line:
SET TEMP=C:\TEMP1
If you are unsure how to edit a file, please follow these instructions:
The program that you will need to use is called Notepad (it is a text
editor). While in Windows 95/98, you can get to Notepad by clicking on
PROGRAMS (off of the start menu) and go to ACCESSORIES, or use the RUN
command in the Start Menu, and type "notepad" there.
Once you are in Notepad, you would want to go up to the FILE command and
choose "OPEN." From there, it may list the FILE TYPE as being *.TXT. If it
does, you will need to click on it to change it to ALL FILES. The file that
you will need to open is called the AUTOEXEC.BAT It is located in the root
directory of your C: drive (which means that you will find it at "c:\").
Once you have this file open, you can then add the SET TEMP line above. Once
you have completed this process you will need to go up to the FILE command
and choose "SAVE" then "EXIT."
You will then need to create a new folder on your C drive called TEMP1. The
easiest way to do this would be to open up the EXPLORER, click on the C:
drive, and then go to the FILE command at the top of the screen, and select
NEW > FOLDER.
You will see a folder appear on the right side of your screen. Name this
folder "TEMP1" and hit ENTER.
You will then need to restart your machine from the Windows Shut Down
screen.
After you have restarted, try installing the game once again. Please let me
know If you continue to encounter any problems.
If everything goes okay, you may want to then remove the above SET TEMP line
from your autoexec.bat file, and delete the TEMP1 directory from your hard
drive.
Please also delete the Program Files\Common Files\InstallShield\Engine
folder and then rerun the setup. Remember, only delete the Engine Folder.
Make sure that you are using the latest version of the InstallShield engine.
To install the latest engine, see Knowledge Base article Q105097, INFO:
Install the Latest Version of Ikernel.exe.
http://support.installshield.com/kb/view.asppcode=CLASS630PEE&articleid=Q104985)